There have been many claims filed to get PPI refunds but very few have been successful thus far. One main setback is that most of those who make such claims are not eligible while others lack the basic knowledge of how to go about the whole process. That is why this dedicates to offering all the basic things that one requires to be armed with before making an official PPI claim to his or her lender. Most of the financial institutions have put in effort to sensitize their customers about the possible scam with PPI thus raising interest for refunds.Don’t rush into making such claims without having a substantive ground that you are qualified. Go through this and you will understand how to approach the whole issue as a complainant. First and foremost, you need to have a clear understanding of what PPI claims are all about. You cannot push for something that you don’t know how it came up and the negative effects it brought to your life. You will seek refund only when a PPI policy was mis-sold to you and you stand at risk of losing financially. In most cases, this is done behind your back. That is the only time that you will have the confidence of saying you merit a refund.Once that is established, you should begin the process of getting your money back by formally communicating to your lender through writing. Your PPI claim can be handled by a claims company of your choice since they are established to specifically do that. They mean good so don’t have any concerns over the one you have decided to work with. You will end up realizing that pushing for the claim on your own will be very challenging thus engaging such a company will be wise enough. Ignorant applicants never know how much to receive once the claim is successful.That is a basic piece of information that you must know about well before deciding to seek a refund. There are calculators improvised to help applicants calculate their total refunds and they are very reliable. You can use it to determine your expected refund not to be surprised by the outcome. Generally, the amount of money you get as refund will be equivalent to the premiums that you have paid since taking the loan. Sometimes, interest might apply but not in all cases that this will be possible in a PPI claim.What happens after your claims are overruled? That is not the end as you will have the opportunity to seek further reprieve from the Financial Ombudsman Service. Some applicants think that their lenders have the final word as far as these claims are concerned but not at all. The system allows for you to make an appeal at the Financial Ombudsman Service which you should take full advantage of.